Managing Your Account

How can I add more e-mail addresses to my account?

Commercial accounts, if you have purchased a MailMax Package: You can remotely add, modify and delete users. Your only limitation is the number of mailboxes that you have purchased. Point your Internet explorer browser to http://max.net-star.net
Enter the administrator’s username and password. Follow the direction.

If you have purchased any other package, please submit your request by following this link.

Personal accounts, please fill out a short form in order to add, modify or delete your accounts by following this link.

You must provide username and password on this form. It is a secure connection. Once the form has been submitted we will make all changes for you by next business day.

E-mail boxes can be added to personal accounts at the cost of 1.95 each.

How do I terminate extra e-mail addresses I no longer need?
Please send us an e-mail with your name and the account’s name and password. Please send us an e-mail using this link or call us. Please include primary username and password for verification.

Can I pay for some one else’s account?
If you would like to give someone a gift or simply just pay for another account. Please send us an e-mail using this link or call us.

How do I close my account?
In order to terminate an account all cancellation notices must be in written format.
We need a notice with your name, account name and password stating that you would like to close your account. You may send it to us by one of the following three ways:

1- E-mail to billing@southwest.net or billing@net-star.net

2- Send your notice to :
Netstar Communications and Internetworking, Inc.
18201 Von Karman Ave.
Suite 450
Irvine, CA 92612

3-Send it by fax to (949) 553-1118

Comments are closed.